If a direct deposit is not received but a pay slip exists in Workday this indicates an issue with the account and/or routing number. We recommend the following:
• Access your payment elections in Workday to determine root cause
• Contact your bank to receive a written confirmation of your information
• Correct the account and/or routing number
Payroll must get verification that funds are returned before issuing a replacement payment. This may take 2-3 business days or longer. Submit a ticket if you have not received your funds.